Macy’s, Sears, Walmart, Kmart, Home Depot, Office Depot and other machines of torture and humiliation

I’m graduating from college next week and like most people in my position I’m wondering, will I have to go back into retail now? Personally, I’d rather eat a bullet. Seriously I’m having weird nightmares about being stuck in department stores and malls. In these dreams whenever I step onto an escalator the stairs go flat and form a straight steep incline to the top and worse the hand rail, which I’m holding onto for dear life, runs slower than the stairs. The result is that I’m going up at a high rate of speed feet first. Of course, this is a series of escalators rising several stories and fall would be fatal. I had this one dream where I’m sitting at my computer writing and this man and woman (manager/supervisors) enter my office and tell me rather sternly to, “Get back out on the floor!” I go out to a cash register where I am confronted by a surly co worker and even surlier customers. Then this huge metal display falls because of an earthquake or something. In the dream, I think great I can use this natural disaster to escape. Unfortunately, as I approach the door all the glass (and there is a lot of glass) begins to shatter and rain down on me. I’m approached and halted by the supervisors/managers. I begin to speak, but my mouth s full of broken glass. I try to make sounds, but broken glass just keeps falling out. It’s horrible!

Now you might be wondering how and why a grown woman is so terrified of department stores. Well, I’ll tell you. I know from personal experience in retail sales and management that the systems on which it is designed and based methodically and purposefully break human beings down psychologically. .I don’t know the point of origin (I’m certain it is a closely guarded secret, like the reality of flying saucers) but I believe the current model was developed in Nazi Germany. Oh sure, there have been revisions to the evil plan and they (the powers) have learned to disguise things better, but the basic structure remains. Victims still enter retail believing that they are being given legitimate work. What they actually sign up for is years of mental and physical torture. For example, company policy is code for one particularly heinous form of torture. Victims are forced to repeat some “policy” that they know is not only stupid, but is designed to piss off the other victims (known as customers). It’s ingenious how they (the powers) manage to get the victims to fight among themselves and blame each other for their lot in life. I am amazed at how well this works and continues to work decade after decade. For those who haven’t figured this out here’s how it works.
The victims (buying public) are convinced through splashy ad campaigns that they must have some product. These products rarely live up to the hype as they are not anything one actually needs. They are something the victim is made to want. The product fills a hole in the self, a hole the victim wasn’t even aware existed until a splashy ad campaign made them aware of their short comings. So the victim goes off the site of torture seeking the product. They get distracted by a bunch of other products that they weren’t aware that they needed and then they sell their souls in order to purchase these illusions. But wait here’s where things start to get good. Now the other victim must recite policy to them. Policy says you don’t have the right currency, or policy says you didn’t pay your bill so you can’t have the shiny things you so desperately need. Now the pain begins to escalate on both sides, the arguing, insults and accusations fly and one victim screams out in agony, “I WANT TO SEE A MANAGER.” Oh now they’ve done it and a third victim arrives. I used to think the manager had it easy, until I became one. You see that too is illusion, the illusion of power. The manager only appears to have some authority, but they are just another part of the torture process. There are only certain things managers can say yes to or fix and when they do there is always someone other victim further up the chain who will beat them with the NUMBERS and PERCENTAGES and POLICY. It’s the little things that eat away at the manager’s sense of self. For one thing they get paid less per hour that the other victims. It’s true. They go in thinking they will have power and more money, but in retail there is always a catch. In this case, the catch is called being salaried, which means the powers can work managers twenty fours hours a day seven days a week and they can’t do shit about it. To add insult to injury the other victims are aware of this fact and (given they already hate managers) this gives them all the ammo they need to belittle them and talk smack about them behind their back.
I think you can see where I’m headed with this by now. Retail is a vicious cycle that feeds on its victims in ways they are usually conditioned not to notice. The victims suffer from a generalized unhappiness and an over whelming sense of hopelessness. The victims are in so deep they don’t see a way out. The cruelest blow of all is that victims are habituated to have one response to their misery. GO OUT AND BUY SOMETHING! And so it begins again.
If they really want to extract information from terrorist I say make them work the gift wrap counter at Macy’s during Christmas. I not only guarantee that they’ll crack, but I’m sure they’ll no longer believe in any god and their brains will be so pliable that they’ll ask to be rehired next Christmas. I’ve seen it happen to even the most devote and principled among us. So, next time you out at the mall think about it.